Shipping Policy

At Eleanor & Adeline Charleston, we aim to deliver your order as efficiently and accurately as possible. Below you will find all relevant information regarding our shipping and delivery process.

Delivery Time

• Orders are processed within 1–3 business days before shipment.

• Once shipped, delivery typically takes between 5 to 14 business days, depending on your location.

Please note that shipping times may vary due to factors such as customs inspections, seasonal volume, or local delivery conditions.

Shipping Method & Origin

All orders are shipped directly from our international supplier.

Depending on your country, customs duties or import taxes may apply and are the responsibility of the customer.

Shipping Costs

Shipping costs are calculated at checkout.

Costs may vary depending on:

• Destination country

• Package weight

• Selected shipping method

Responsibility for Shipment

Please carefully review the following:

• Once the tracking information shows that the package has been successfully delivered, responsibility transfers to the customer.

• Customers are responsible for providing a correct and complete shipping address.

• Any errors in the shipping address must be reported within 24 hours of placing the order.

• We are not responsible for delays, losses, or delivery issues caused by incorrect address details provided by the customer.

Contact

If you have any questions regarding shipping or delivery, please contact us at:

Eleanor & Adeline Charleston

Email: info@eleanorandadeline.com